Returns & Exchanges

At THE CODE, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.